FAQ

The questions we get most.

Answers grouped by topic. If something is missing, contact us — we'll add it here so the next person finds it.

Trial & pricing

Getting started

  • Is VULK paid?+

    Plans start at Builder €19.99/mo, then Pro €39.99/mo, Team €79.99/mo, Max €199/mo and Business €299/mo, each unlocking AI coding models, backend (PostgreSQL), source export, custom domains, mobile and production shipping. Prefer to look before building? Browse the public showcase at vulk.dev/showcase. Builder includes Claude Sonnet 5.5, Claude Opus 5.5, GPT-6.1 Sol, Gemini, DeepSeek, Kimi and more. Astra and Fable require Pro or higher. Each model uses credits according to its multiplier (×N).

  • What replaced the trial?+

    Plans start at Builder €19.99/mo, then Pro €39.99/mo, Team €79.99/mo, Max €199/mo and Business €299/mo, each unlocking AI coding models, backend (PostgreSQL), source export, custom domains, mobile and production shipping. Prefer to look before building? Browse the public showcase at vulk.dev/showcase. Builder includes Claude Sonnet 5.5, Claude Opus 5.5, GPT-6.1 Sol, Gemini, DeepSeek, Kimi and more. Astra and Fable require Pro or higher. Each model uses credits according to its multiplier (×N).

  • Are there any charges after signing up?+

    Plans start at Builder €19.99/mo, then Pro €39.99/mo, Team €79.99/mo, Max €199/mo and Business €299/mo, each unlocking AI coding models, backend (PostgreSQL), source export, custom domains, mobile and production shipping. Prefer to look before building? Browse the public showcase at vulk.dev/showcase. Builder includes Claude Sonnet 5.5, Claude Opus 5.5, GPT-6.1 Sol, Gemini, DeepSeek, Kimi and more. Astra and Fable require Pro or higher. Each model uses credits according to its multiplier (×N).

  • Do you offer refunds?+

    No. All purchases are final and VULK does not provide refunds. You can cancel anytime to stop future renewals — your access continues until the end of the current billing period. This does not affect any refund rights you may have under applicable law. See /refund-policy for details.

Code & ownership

What you get out

  • Do I own the code?+

    Completely. Every project exports as a clean repository — push to your own GitHub, host where you want, license however you want. There is no proprietary runtime, no built-with badge, no kill switch.

  • Can I cancel and keep my apps running?+

    Yes. Once a project is exported (or deployed to your own Cloudflare / Vercel), it has zero runtime dependency on VULK. We could vanish tomorrow and your apps keep running.

  • What languages and frameworks?+

    Web: React + Vite, Next.js 16. Mobile: Flutter (iOS + Android + web), React Native + Expo. 3D: Three.js. E-commerce: Shopify Liquid + App + Hydrogen. Backend: PostgreSQL with REST endpoints + Prisma.

  • Is there a CLI?+

    Yes — and an MCP server, plus a public REST API. /downloads has the full list.

AI & models

How generation works

  • Which AI models does VULK use?+

    Generation routes per phase: a fast classifier, a heavy planner (Claude Opus / Gemini Pro class), a generation model tuned for the surface, and a repair model that reads compile errors. Specific model versions change as benchmarks change; routing policy is documented at /process.

  • Will my prompts be used to train AI models?+

    We prefer providers and routes that do not train on customer prompts where those controls are available. VULK training-data opt-out is included on Max and Business.

  • How accurate is the output?+

    Static checks + a real Vite / Flutter build run on every generation. If validation fails, the autofixer reads the actual compile error and surgically edits the failing files, looping up to three times.

Deploy & infra

Going live

  • Where can I deploy?+

    1-click to Cloudflare Pages, Vercel or Netlify. Multi-click to Railway / Fly.io / your own infra. Mobile builds hand off to EAS or native pipelines for App Store + Play Store.

  • Do you host my preview app?+

    Yes — every preview runs in a Firecracker microVM on our infrastructure (eu-central-1). Previews are ephemeral; production deploys go to your account on Cloudflare / Vercel / Netlify or your own server.

  • How fast is the preview?+

    Cold-boot a fresh microVM in under 4 seconds; subsequent reloads are HMR-fast. Generation itself depends on prompt scope, typically 30–120 seconds for a full app.

Compliance & data

Privacy and EU

  • Where is my data stored?+

    EU. The main PostgreSQL database is on AWS RDS eu-central-1 (Frankfurt). Application servers and the PostgreSQL databases for generated apps are hosted by Hetzner in Falkenstein, Germany. Static assets are distributed through the global Cloudflare edge over HTTPS only.

  • Are you GDPR compliant?+

    Yes. VULK is the data controller. DPA is available on request for paid plans. Sub-processors are listed at /security and notification on change is part of the DPA.

Account & teams

Working together

  • Can my team share a workspace?+

    Yes, on Team and Business plans. Invite team members, share projects, audit log on Business.

  • How does SSO work?+

    Business plan includes SAML / OIDC SSO with your IdP (Okta, Azure AD, Google Workspace, JumpCloud). Provisioning via SCIM is available on Enterprise terms.

  • Can I get an annual invoice?+

    Yes — Stripe invoices in EUR or USD, NIPC / VAT applied automatically for EU billings.

Still wondering?

Email us — we read every message and update this page when a question keeps coming up.

Last reviewed: April 30, 2026

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